Jarrett and I would like to thank you for everything! I love the ring so muchhhhhh, it is perfect!!!! He got it just in time to surprise me with a Halloween TREAT. I would love to review you guys, we had such a wonderful experience. Thank you again. - Tiffani P., 11/6/2014
When my fiance and I were discussing getting my engagement ring, I was skeptical we'd be able to find something truly unique and stunning within a reasonable cost. Well, he proposed to me with the PERFECT ring and didn't go over budget! He not only found great quality and service with the deBebians team, he was able to put special unique creativity into the ring which is exactly "me". My fiance can be a bit of a perfectionist, but Maggie was super patient and filled with knowledge and great ideas that made the process smooth and easy. I will definitely recommend them to anyone shopping for rings and can't wait to order our wedding bands from them too! - Mia S., 10/31/2014
Received it today and I am very pleased with the purchase!!
Thank you for all your help. A very happy customer -
Christopher R., 11/6/2014
I am completely satisfied with my purchase. My husband love it and it was a perfect fit.
Thank you so much!!! - Ivette N., 11/3/2014
I purchased a "Mother's Ring" with five stones in white gold for my mother's birthday. Wow! It was lovely! Each stone was true to birthstone color and so beautiful in a white gold setting. What was a huge surprise was that I had made a note of the date and occasion and deBebians expedited the shipping on their own to reach me in time. I gave it to my mother to take with her on her holiday trip just in time and she loved it! She said she will never take it off. And all those around her loved the ring, too, taking a video of her opening the box as a souvenir. Thank you deBebians!!! You made my mother's "decade" birthday very special. A perfect ring, beautiful quality and excellent service. - Carolyn Z., 10/7/2014
Thank you so much to Maggie for your help throughout this process. I had a very specific ring in mind and couldn't find it anywhere online or in stores. I was referred to deBebians and was so surprised to find a ring similar in style. A few tweaks to color, size and style and it was exactly what I wanted. The ring is the perfect simple, beautiful, timeless, everyday ring perfect for my 10 year wedding anniversary and perfect for me! Thanks for all of your help in making this last minute purchase, quick, easy and perfect! - Lila S., 9/29/2014
Hi, just letting you know received the ring.
I really like it!
Granted, I'm a guy, but I really like it.
Thanks much for helping me on the ring. - Darren C., 10/16/2014
I got the ring and its beautiful!!! Thanks so much!!!
- Pang R., 9/25/2014
The ring is awesome! I have been wanting to thank you and let you know how much I appreciate your help. I am really impressed with everything and really glad that I took your terrific advice! I will keep you posted on how it goes.
- Garrett W., 9/24/2014
OMG!!!!! This is the most beautiful and stunning ring I have ever seen. It fits perfectly and I love, love, love it! Thank you so much for all the rings and effort you spent making this the perfect ring for me. You could not have made it any more beautiful or perfect!
Thank you, Olivia, for finding such a gorgeous diamond to really make this a ring you can't stop admiring!
You are the best!!! - Susan, 9/5/2014
I just received my cushion cut wedding band for the second time and I could not be any happier! It is perfect, I cannot thank you all enough for being so helpful in achieving exactly what I wanted! I definitely plan to spread the word to friends about how wonderful this company is and even more so for future purchases for my fiancé and I. THANK YOU! :) - Hannah W., 8/28/2014
I popped the question, she said yes!!! And she absolutely loved the ring! The genuine smile, joy, and surprise made everything well worth it. I appreciate all the assistance and help you've given me. I also appreciate the constant communication through the entire process as well. Thanks so much, again, for everything - Derek K., 9/14/2014
It was perfect! Thank you so very much for all the help. - Craig P., 9/10/2014
I received my wedding bands yesterday and they are beautiful. I am very picky and worked with Olivia and Sam to make sure they came out exactly as I envisioned. They helped guide me through the decision making process including stone size, metal, band thickness, etc. and were very helpful! I love my the way the rings turned out and I am excited to wear them! - Sarah J., 8/28/2014
Very pleased with the diamond earrings that I recently purchased for my niece, with Olivia's help. She found the perfect stones, and suggested putting them in a gold bezel, so they would look even larger.
In addition, the bezel will fit in a diamond halo, if my niece decides to get one later. Olivia is amazing, and I have recommended her to many of my friends. She is a certified gemologist, so I felt very confident that she would do a good job! She is like a "personal shopper" when it comes to buying jewelry. She kept me informed every step of the way. I wouldn't shop anywhere else! Thanks, Olivia! - JoAnn, 8/27/2014
I adore it :) You guys did a great job. Family and friends are also loving it, and in particular my sister steals it away to wear when she’s with me. Thank you for the check-in and I’ll continue to refer you business as people ask me where it’s from. Enjoy the day - Melissa M., 7/29/2014
Wanted to inform you I proposed to my now fiancé last weekend and she absolutely loves the ring!!! She has not stopped talking about how elegant it looks and is exactly what she had in mind. I have attached a photo that I think will bring a smile to your face. I cannot thank you enough for your help! Sincere Regards, Nick C., 8/4/2014
deBebians worked first with my fiancé to design a custom engagement ring and then with me to design a custom band for the ring. They (Sam specifically is really fantastic) are very helpful and the pricing is fair. They will listen to what you want and help you decide on a style, then they will create a CAD design for you so you can see the 3D image before it goes into production, and you can make any last tweaks to get it perfect. They ship fast and secure, both pieces they made for our wedding really surpassed our expectations. - Kayla M., 8/4/2014
I hardly ever write any reviews and for full disclosure, they asked me to write a review for them, but given the fantastic experience I had--I'm gladly doing it!
After my fiance told me she wanted an emerald cut style ring, I looked at almost all the major stores looking for one. After looking forever, I finally found a design that I liked but it involved flying to New York to have it custom made. I sent Sam a picture of the ring and some subtle changes I had in mind. He sent me a CAD drawing the following day that was beautiful. They were always available on the phone and spent so much time with me to make the ring of my dreams. I can't thank Sam and Olivia enough over there. Within 2 weeks, the ring was at my home which is amazing.
Overall, it was a great experience and if I ever had to get another engagement ring (..jk), I would definitely go with Sam again. - Tony C., 8/2/2014
It is absolutely beautiful. I mean genuinely breathtaking! She loves it, I love it, and everyone that has seen it has had a jaw dropping reaction.
The design, quality, center stone, everything, turned out perfect! I think you and Sam both caught on to how particular I am, and how specific the design and quality that I wanted for Paige was, and you both nailed it.
I've told a few people already about my experience and how great you both were through this whole process, and it's only been one day! Ha.
Would love to put a review together online for you guys!
Again, can't say enough about how perfect it turned out! With the high grade center stone and the beautiful accent stones, it really pops and has so much fire. Especially when it catches any light!
Thank you both again for your help and patience through everything! - Brandon T., 7/29/2014
I forgot to tell you the jeweler at Robbins Brothers was beyond impressed with the ring. The craftsmanship was impeccable. The metal weight is substantially more than what they would create. The initial in the cathedral is a very special touch. He asked who manufactured the ring and I said deBebians. The girl that came out to help us next was one of the custom designers and she asked if we lived in Beverly Hills and we said no, we're from AZ. She said oh but your ring is from Los Angeles? I said, yes.
I explained the process and she said she couldn't believe that because they would never be able to create this piece from phone conversations and without a wax mold approval. She said you are very talented. So, kudos to you Mr. Sam! :) - Brenda L., 7/28/2014
I am thrilled with the diamond eternity ring deBebians made for me! Maggie, Sam and Olivia (all graduate GIA gemologists) assisted me and I loved knowing I was working with diamond experts instead of a 'salesperson'. They genuinely care about design and quality and I'm confident they can design any ring you might have in mind. In fact, I think they thrive on it.
Since we bought the ring online, I double checked deBebians' appraisal and hired an independent appraiser (also a GIA graduate gemologist, a top appraiser) to appraise the ring. As I sat in her office, she kept saying (while looking at the ring under a microscope) "Oh, I really like this ring...beautiful stones.....very well made...diamonds are perfectly matched and that's unusual for an eternity ring...can't believe you bought this online....you paid how much?....wow, great deal....you will be so happy wearing this ring for many years..." etc. This is exactly what you want to hear when you blindly buy a large ticket item online.
deBebians is now my official jeweler and I plan to buy more items throughout the years and refer them to my friends. They are honest, creative, and committed to quality. Plus, the prices are excellent. Dealing directly with the people manufacturing the ring will always save you money so deBebians is a wonderful choice as a designer and manufacturer.
Prior to discovering them, I researched other jewelry manufacturing companies. deBebians beat all of them on price, design capabilities, and delivery time! Plus, you get the feeling you're working with friends since they are genuinely nice people and offer a 30 day return policy, to ensure you are thrilled with your purchase.
I rarely write reviews but I wanted to write one for this company since I'm so pleased with the purchase and want more people to know about this gem of a jeweler! They ARE the best. - Kristin T., 7/14/2014
My fiancée's ring is stunning, I bought it from deBebians after my friend bought his engagement ring from there, it was cheaper to get it made in the US, however there is an import TAX [into the UK] which is 20%. I am extremely pleased with the service I received from deBebians. Maggie was great and very helpful tailoring timings to my needs as I'm away a lot with work. All in all I recommend them to all of my friends. Thank you again - Stuart R., 7/21/2014
The ring came out great, my wife loves it. It's gotten many comments from her girlfriends who notice it immediately.
Thanks for your help, and for making a beautiful ring that arrived exactly on time for the anniversary.
Nathan C., 7/15/2014
Tk you!!! Ring is perfect! Great job very nice craftsmanship - Vinny V., 7/13/2014
We are so glad we went with deBebians! The ring turned out gorgeous and we get compliments on it all the time. Sam was very patient with us and incorporated our design onto the side of the band to give it a personalized touch. Thank you! - Long N., 6/25/2014
I have been wearing a solitaire princess cut engagement ring for many years. I wanted to upgrade my setting in celebration of my 12th wedding anniversary. I searched several jewelry companies and landed on deBebians.com. I saw that they had a great collection of engagement ring settings. The prices were affordable and I could get a setting customized to fit my center stone. The order process was very easy. The deBebians company provided excellent customer service and follow-up. I was kept abreast of every step of the process. And all my inquiries were responded to in a prompt manner. I received my ring yesterday and I love it!!! I would recommend this company to anyone seeking quality jewelry at a very affordable price, compared to other jewelers. Thank you so much deBebians. I wear my ring with great pride!!! - Happy Charlotte, NC Customer, 6/27/2014
Thank you so much! She absolutely loves it and I am more than happy with not only the ring but the service you and Olivia have provided me. It arrived before it was promised and looks incredible! I will not only return for the band but will highly recommend you guys to others! - Chris J., 6/26/2014
Thank you for all your help. The ring is truly beautiful and I love it. I'm sure she will love it too.
I have to say I read reviews for all the companies I was considering and you had amazing reviews. Lucky for me you also has her favorite ring because the entire experience was easy, stress free and the end result is gorgeous.
Thank you, Amber D., 6/5/2014
I received the ring last week. It is lovely! It fits perfectly. I am really enjoying it. I am very pleased I found your website and chose to do business with your company! Customer service is tops and the ring is even prettier than the picture.
Amy O., 5/27/2014
The ease of shopping was very helpful. Everything was clear and concise making it virtually (no pun intended) impossible to order incorrectly. This will make the perfect wedding gift or my soon to be wife!
Tristan R., 5/15/2014
Received the ring yesterday at around 3 pm. It does look beautiful. The stone and halo look amazing!! Thank you for all your help with everything. Thanks, Matt, 5/15/2014
(Update) This week has been a whirlwind. I proposed on Monday night and have not had a chance to get back to you. Everything that you and Sam said was true. The ring does look big on her finger, the outside diamonds look beautiful and it fits!
I cannot believe the amount of compliments I received on the ring. Anyone who saw it absolutely loved it and made it known. Some of these people are not easily impressed. Most importantly, my fiancé loves it. I wanted to take a couple moments just to express my gratitude to both you and Sam. You did an amazing job! Thank you for your patience and taking me through the process. Most importantly thank you for the finished product. It is absolutely beautiful. I would not change a thing.
Thanks again for everything!
Matt G., 5/23/2014
Brittany absolutely loves her ring. Her original wedding ring is now in the safe. We think it is beautiful. I attached a picture of Britt wearing it with our daughter. She won’t take it off. Again, thank you, and we will contact you in the future for any type of inquiries. It’s always a little scary purchasing items like this without seeing it first, but you made it very easy. Best regards, Kenny M., 4/14/2014
I just received the ring! It is so pretty! Thank you so much for your wonderful service, I look forward to shopping with you in the future:) Sincerely, Derek P., 5/8/2014
I can't thank you and deBebians enough for the service and product you provided me. The ring turned out to be as amazing as I had hoped for, and my fiance (Elinor) could not have been more happy with it.
I appreciate all the effort you and others at deBebians made to get the ring finished on time following the mishap with the first setting. Timing was everything for me, because my plan was to propose while we were away on a ski trip in northern New Hampsire, where I grew up. Aside from getting the ring manufactured on time, the other greatest variable in my plan was the weather at Cannon Mountain, where we were skiing and where I planned to propose. But, neither variable was problematic, as the ring was finished on time and the weather at Cannon could not have been much nicer. I proposed at the summit of the mountain, as planned. See below!
Thanks again for everything, I couldn't be more happy.
Steve B., 2/24/2014
WE'RE ENGAGED!!!!! lol First of all, we want to thank you for being so patient and searching for the perfect center stone. I appreciate your attention to detail and your customer service. You were truly awesome to work with. The ring is mesmerizing and more beautiful than I thought it would be. We are so happy with it <3 - Grette B., 3/26/2014
Top of the rock just after sunset and all went perfectly she was very very happy the ring looks and fits perfectly you have 2 extremely happy customers ;) couldn't have gone better !
Many many thanks, Pete S., 2/15/2014
My fiancé, Ziad, and I just what to thank you and your team for your exceptional service. He proposed the day after we got the ring and it's even more beautiful than I expected. My family, friends, and coworkers are in awe every time they see it. Please let Sam know that he was absolutely right about letting the diamond stand out just a little bit. And please tell Maggie I said thanks for helping me through this whole process. And major thanks to you, Olivia, for finding me this gorgeous diamond. - Naira & Ziad A., 2/11/14
It has been a while since we last talked but I just wanted to say thank you for your help with my ring last year. I proposed to Julie in September and she said yes! Thanks! - Patrick A., 1/21/14
WOW we got our rings today and they are beautiful!!! Thanks again we will definitely be in touch!! Take care, Mike & Rory M., 1/17/14
I wanted to personally thank you for making my engagement ring. I did not see it until after the center stone was placed. It's beautiful... Still haven't decided if I'm going to wear a wedding band or just wear the ring alone. Either way, I'm extremely happy I found deBebians... Thank you, Amanda T., 1/13/2014
Just wanted to let you know that I got a "YES" over the holidays! She absolutely loved the ring! Thanks! - Chris M., 1/7/2014
She said yes.
Thank you! - Tom G., 1/6/2014
I just wanted to say thank you for all your help! I proposed a few weeks ago and she LOVES the ring. I had you make the double halo with pear cut in case you don't remember me. Anyway, I just wanted to say thank you again, and let you know how much Lindsay loves her ring! Not to mention all of the compliments she receives. Sorry if I tortured you and I really appreciate everything you did! Merry Christmas and Happy New Year. Thanks again, Mike F., 12/19/13
Extremely impressed, overwhelmed with the beauty of my new ring! Olivia was wonderful to work with & she helped find me the most beautiful diamond that would look best in the pave ring I choose. I would highly recommend & plan on getting a custom wedding band to match!!! I would highly recommend them to anyone & everyone! I can't quit looking at my ring ;•) Thanks again! - April C., 12/19/13
Thanks for your work. I'm very excited!! - Gina C., 12/5/13
WOW! I received the ring yesterday and it is beyond amazing. You guys truly met my expectations in every way possible. I am SOO happy I chose to get a custom ring from deBebians and I will certainly be a lifelong customer. Not only is this ring beautiful but it is REALLY durable compared to others I have tried on in the store. It looks so perfect with my engagement ring, and I included a picture for you guys to see it in action. :) Thank you so much for working so closely with me to make exactly what I wanted. I truly appreciate it! - Jennie F., 11/30/13
Thanks again for all your help. The ring came out amazing! DeAnna loves it and she was so surprised.
We will definitely be back! Best, Anthony G., 11/12/13
OMG!!! The ring is stunning and the video is awesome!!! I can hardly wait to see the ring in person!!! I can't thank you all enough for the over-the-top, outstanding customer service you've provided to me!!! Patrick is so very happy that the ring is coming today!!! He's changed his proposal idea so many different times but is thrilled that he doesn't have to worry about the ring getting here on time!!! I'll send pictures after he proposes!!! Thanks a million!!! Please share with Sam and Maggie!!! Have a great weekend!!! 😊 - Jennifer H., 10/18/13
I want to extend my gratitude for all of your help making a beautiful ring and in turn making the proposal a success. She was absolutely shocked when I did it at dinner on Saturday night. She has gotten nothing but compliments about the ring and has said herself it is "perfect", and it absolutely is breathtaking!! I couldn't be happier, thank you!! We're both incredibly happy and very excited!!! - Steve R., 10/14/13
I picked up the ring on Monday. It looks fantastic!!! Thank you so much for your help! - Mike G., 10/30/13
I got the package! The earrings are BEAUTIFUL! I hope to wear them in good health! Thanks so much for your guidance and support. All the best, Laurie, 10/18/13
The ring is absolutely stunning and I am in tears..... We were right, it fits perfectly with the half eternity.
Thank you for all of your help and care.... so appreciated........ Many blessings, Suzy, 10/18/13
I got the ring. And it is beautiful!!! I am so thankful on such a great job you did!! I ended up giving it to her yesterday. I couldn't wait lol. I had the ring on a gold chain around 14 month old daughter's neck. She was speechless. Thanks so much. You are the best! - David H., 10/7/2013
Just wanted to let you know that the proposal went as planned and she loved the ring. It couldn't have been more perfect (her exact words) it fit perfect and well she pretty much burst into tears. In the pictures as you can see we were in a photo-booth at the LA County Fair and she had no idea. While taking pictures she said to take a kissing picture and so I took the ring out and she didn't know until she opened her eyes and saw what I was holding on my hand. It was perfect because we were able to capture the moment as she opened the box and got to see the ring. After that she lost it lol. Just thought I'd let you know how it went and that she's a happy camper. Thank you very much for all your help and making this happen for us. I will stay in touch for her wedding band. - Willmar L., 9/30/13
I just wanted to let you know how much I love the xoxo necklace. Thanks so much for the awesome item. I will order more pieces from you for sure in the future. Thank you. - Van A. N., 10/3/13
Love my rose gold halo engagement ring! Thank you Sam for customizing it a bit for me and Maggie for the recommendation! - Krissy N., 9/27/13
I just want to say what a pleasure it was working with Olivia at deBebians. She gave me suggestions on the engagement ring and it came out GORGEOUS. I was very nervous buying over the Internet without looking at it first, but Olivia made me feel very comfortable and re-assured me it would turn out great. It arrived today and let me tell you it looks AWESOME.
We both worked together on making a custom engraved engagement ring and matching band. She was very easy to work with and not pushy at all. I would refer this jeweler and Olivia to any one of my friends. TWO Thumbs Up for a job well done! - Dan R., 9/5/13
I wanted to thank you for the beautiful wedding band! It came out better than I even imagined it would. It is such a complement to my beautiful engagement ring (that you all did perfect on as well). I really appreciated your communication through the process and I couldn't be happier with the results! Thanks so much for everything. - Laura B., 9/20/13
The ring is absolutely incredible!!! I am so very pleased!! Thank you so much!! - Julia S., 9/12/13
Thank you for checking in ... it is absolutely the most beautiful ring I could ask for! Thank you so much for your help. I'll be contacting you later for suggestions on a matching wedding band :) Sincerely, Hailey B., 9/6/13
The ring looks amazing and arrived a day ahead of schedule. I was able to propose on Saturday before I left. My fiancée loves the ring!! Thank you so much for all of your help in getting the perfect ring delivered in time before my trip! Everyone who sees the ring tells her they've never seen one quite like it. Thank you so much! - Daniel S., 8/23/13
All I can say is WOW. If you need any jewelry, deBebians is the place to go. I worked with Sam and Olivia, and they were both patient, creative, resourceful, and altogether amazing. They helped me find a new stone for my engagement ring and searched the country to find matching side stones. We re-designed my ring, and in less than 2 weeks, I had a new bauble on my hand. I can't stop looking at my finger. I will definitely be back to purchase more jewelry with deBebians. - J. C. F., 8/6/13
Thank you so much for helping me with purchasing the engagement ring. It is absolutely beautiful and I could not be happier. I had the stone set today and the jeweler was very impressed with the quality of your work. It was a pleasure dealing with you both and I will definitely recommend you to everyone I know. Thanks again!! -
Demitrios T., 8/16/13
Just yesterday my wife and myself have received the 30 anniversary wedding ring. The ring is excellent, the customer service is very much helpful and responds right away. The ring was shipped on time and arrived on time.
Thank you very much to all! - Vadim V., 8/15/13
Thank you so much, Maggie, for your grand efforts in getting my wife's ring here on time ... the surprise went off smoothly and she absolutely LOVES THE RING ... I do too. The biggest jewel in this whole deal is YOU ... thank you, thank you ... I am a new lifelong customer and your number one fan. - Barry G., 8/5/13
I received my ring today, 1 day ahead of schedule :-) . In terms of size and appearance it is everything I wanted, and I loved the wooden box you sent. (Your shipping people also sure do know how to disguise a ring box and package it securely!). I am very happy with my order so far.
I really want to thank you guys for your customer service. After I spent some time looking at rings, I got into my head a very clear idea of exactly what I wanted. I found a number of online stores that sold patterns similar to what I wanted, but for much more than I ended up paying. Many of the online stores I found that otherwise have great prices would have charged a lot for customization to change their design to what I had in mind, and the turnaround time would have been too late for my wedding. I got a quote from a brick-and mortar store that was about twice what I ended up paying. You guys quoted me a great price for exactly what I wanted, and said you could get it to me soon enough to have for my wedding. From the quote through the order and shipment I felt very comfortable working with you guys, because you answered my questions, sent me emails confirming what we talked about on the phone, confirmed my shipping address, etc.
Elisabeth P., 7/31/2013
I worked with Maggie at deBebians to order my 15 year anniversary ring. It was important to me to have a ring that would go with my antique engagement ring. I shopped around at jewelry stores in my area so I knew exactly what size and style I wanted and was able to get it at deBebians for a much better price then anywhere around me. I was a little nervous at first to order an expensive piece of jewelry online, but I read the reviews and Maggie was so nice to work with that I went for it. So happy I did and I will definitely recommend and use them again. I can't stop admiring my ring and I get constant compliments on how sparkly and beautiful it is. - Sharon M., 7/28/2013
I ordered a mens wedding band. I called from Ohio and over the phone they made the custom changes I wanted with no extra charge. The ring came the day it was promised and it looked better than I hoped. Best part was I saved at least $750!! - C. C., 7/11/2013
Wanted to thank you for all your help the past few months as we picked out our engagement rings! Chris proposed on Saturday in front of family and friends and I surprised her as well with her ring! We are SO happy with them, I cannot stop staring at it ;) Thanks again! We will be in touch when its time to buy our wedding rings for sure! - Lauren R., 7/8/2013
My ring is so amazing! Sam hit the nail on the head with this one. He managed to make the ring exactly what I wanted and searched for over a year to find! I am so thankful I found your company on the WeddingWire.com! I literally jumped up and down when I saw it for the first time. It was like my husband proposed all over again :) Thanks again. Very happy customer - Jaime T., 7/7/2013
I just received the ring, and it is so white and sparkly. I finally have my dream ring!!! I now have that feeling that I have been waiting for, when I saw it I knew it was well worth the wait definitely a little teary eyed ...
Thank you for all your help. I appreciate it so much and I honestly couldn't be happier and I am so beyond excited to show this stunn stunnna off :) !
Again hands down the best customer service I have ever experienced in my life, and I know I was rather difficult :) You and the entire company went above and beyond to help even with my rather small budget in comparison to others and I still received the same service which is amazing! Thank you - Jess M., 7/3/2013
I have ordered three rings from deBebians, and they are great. The customer service and quality is top-notch, and prices are INCREDIBLY competitive. In fact, I have not seen any comparable jewelry priced even remotely as low as deBebians. They manufacture nearly all of the jewelry on their website, so if you like parts of some thing or another, they can custom make a new design for you, with a turnaround time of 5-10 days (not 4-8 weeks like most jewelry stores).
I strongly urge you to try them out in the future. You will end up with a lower cost piece that has more stones of a higher quality than you would have received elsewhere.
I have not been paid to write this. I really do feel that strongly about them. They are a pleasure to work with, and their quality and value has been top-notch.
Their online chat is super useful, too.
That's all :-) - Dave S., 6/25/2013
I can't speak highly enough of this business. I worked in jewelry until college and am therefore probably too picky. I went to every jewelry store in town and couldn't get the attention or price I was looking for, much less anything already made that suited me. One phone conversation with Sam and I knew he understood what I was looking for and his price was about 75% of what everyone else was asking. We worked through a few CAD designs and I even sent my 1.50 carat diamond half way across the country to be bezel set (this isn't necessary for most settings, they really don't even encourage you to send your diamond to them). The finished product is exactly what I imagined and after 10 years of my wedding ring sitting in my jewelry box it will never leave my finger :-) - Jennifer M., 6/21/2013
The first thing I did when I saw the ring was CRY. It it absolutely stunning! It is everything I've ever wanted in a ring, plus more. I told him my heart was set on a canary diamond - little did I know, he went to the ends of the earth to find the most beautiful ring. The centre canary diamond speaks for itself - it's amazing, dazzling, posh and vibrant. Not only that, the design of the entire ring is absolutely breathtaking. Words can't express the love I have for this ring. It complements my taste and is stunningly PERFECT for me in every which way! - Danielle L., 6/10/2013
deBebians is efficient and helpful. They have impressive designs at very affordable prices. I would recommend their jewelry to anyone for any occasion. I purchased my fiance's engagement ring and both of our wedding bands here and I would not go anywhere else. I'm a guy and the decision was easy for me because of their beautifully hand-crafted designs. - Christian O., 6/5/13
I received the halo setting you designed for my oval diamond and it's simply beautiful, even better than I could have ever imagined! I just had my diamond set in it today and it fit perfectly. My diamond looks more beautiful than it ever has and it's so stunning! The setting complements the diamond beyond my expectations.
Thank you so much for your guidance and for making the process a smooth one. I'll be in touch soon to order the matching eternity band.
Once again, thank you for such a beautiful ring! I couldn't be happier. - Janet H., 6/3/13
I am in love with my rose gold morganite and diamond engagement ring! I am definitely going back for my wedding band!
Their website is easy to navigate, and they have a live chat feature that was very useful for when I had questions. Jaclyn the customer service provider for EFA Diamonds was very helpful! I appreciate that whenever I called for an update I was immediately in touch with a human. The quality is stunning, my morganite is the perfect tone of peach and it's bigger than I thought it would be which is always a plus! I highly recommend deBebians. - Courtney M., 5/30/13
Such an excellent company! Sam was very knowledgeable and worked tirelessly to create the perfect engagement ring for my fiance. It is near-impossible to find a company that will create a custom-made sapphire ring out of palladium. deBebians did it at a price that was nearly half of what one could find at any retail store. If you want an elegantly designed, highly personalized ring at an unbeatably low price (and without all the snobbery you'd find at a designer jewelry store) look no further! - Roger Y., 5/30/2013
Doreen's e-mail to us: I just received the diamonds by the yard necklace I ordered for my daughter's graduation. It is stunning. I was a little skeptical about ordering on line. I just want you to know how pleased we are with your product. Thank you so much - Doreen S., 5/23/2013
Doreen's Yelp review: I recently ordered a diamonds by the yard necklace for my daughter's graduation. At first I was skeptical about ordering such an expensive item on line. Since deBebians has an easy return policy I decided it was worth a try.
The necklace is stunning. It is exactly like a necklace I almost purchased from a retail jewelry store but was nearly half the price. The necklace arrived in a timely manner and shipping was free.
I would not hesitate to order from deBebians again. - Doreen S., 5/25/2013
I received my ring today and was very pleased, the quality was outstanding. I have bought morganite rings from other websites, and this is the best by far. Thanks to Maggie who liaised with me throughout the process. I would definitely recommend deBebians to anyone who wants class and high quality. It was worth the wait. - Joan F., 5/20/2013
I just wanted to say thank you for such a beautiful ring. You were awesome in helping me thru the process. Thank you, Gabe K., 5/12/13
I recently ordered a new custom setting for my engagement diamond and deBebians had the style I wanted. I was hesitant to purchase diamonds from an online retailer, but after speaking with them I realized they were professional, affordable, and very accessible. They helped me design exactly what I wanted and I absolutely LOVE the outcome! I will be purchasing the matching wedding band from them very soon!! I have already referred them to friends and family because they truly delivered!!! Thanks Sam and Olivia, you guys were awesome through the whole process. - Melissa G., 5/11/13
Just a quick note to thank you for all your help with the ring. My fiancee (she said yes!) absolutely loves it. This was taken just after the proposal, which was on a rowing boat in Central Park. Best, Adam H., 5/7/13
I wanted to let you know how pleased I have been with the ring I purchased from you last year. I wanted a signet ring for myself for sometime and decided on the ladies gold signet ring long oval. I wear it on my pinky finger, it's classic. It's so smooth and comfortable that I never take it off. Thank you. - Kimberly, 4/27/13
Thank you so much!!!! The ring is beyond my expectations, it is absolutely perfect, she loves it. You and your team are amazing and do beautiful work. Thank you so much for putting up with me. - Jared R., 4/8/13
Rob's e-mail to us: She said yes! Thanks again for the ring, I thought it looked great in the box but Phoebe went absolutely nutso over it once it was on her finger. - Rob D., 4/7/2013
Rob's Yelp review: I purchased an engagement ring (diamond and setting), and I could not be happier with both the finished product and the service from deBebians. They had a wide variety of settings including the exact one I was looking for, and Sam, after consulting with me, made it even better and bling-ier with added diamonds to the setting to make it sparkle that much more. When I was told my original choice of diamond was not available, the staff worked with me to find a similar diamond in terms of quality and price, and I ended up finding an even better one that way.
The whole process of buying a ring was long and at time difficult, but the staff was in constant contact with me via phone and email with an update every 1-4 days which was very helpful. I'm very happy with the overall experience, and I would happily recommend them to anyone who asked. My girlfriend (now fiancee) agrees! - 4/8/2013
I just received it!!!! It's everything you said it would be and more!!! This is an experience of a lifetime and the gratification that comes with seeing it in person can't be put into words. You guys are amazing! I thought waiting for the ring was difficult, but waiting to give it to her will surely prove to be the most difficult. Thank you for everything! - Josh W., 3/27/2013
Got the ring in yesterday. Looks absolutely wonderful! Thanks very much for making the perfect ring! It looks so good, even if she says no I'll probably keep it! Haha. Thanks again guys. - Jonathan S., 3/21/2013
Just received my 40th birthday present yesterday....a five-stone diamond ring from deBebians. Sam at deBebians told me that I would not want to take this ring off, and boy was he right! I could not be happier with the service, quality, and price we got from deBebians. Some people might think we are crazy buying a diamond ring online, but we did our research. And deBebians beat everyone, even our local stores on price and customer service. Sam talked me through what would and wouldn't work with my other rings and we even were able to take advantage of a fabulous sale. The ring I received yesterday is a higher quality ring than what was available to us locally--and it was much cheaper. It is simply beautiful, and I couldn't think of a better way to celebrate my 40th. Thank you deBebians! - Brenda E., 3/21/2013
When my fiance and I first started to ring shop, we were so overwhelmed with going to big name jewelry stores and seeing their ridiculously high prices and their inability to make a custom ring that we wanted. My father referred me to deBebians as he had purchased a jewelry item and said he had a wonderful experience with them. At first, my fiance and I were extremely hesitant trusting an online website for our engagement ring. However, I could not have been more pleased. Maggie, the gemologist, was the biggest help in finding a diamond that would meet our size criteria and price as well as providing her expertise in picking a beautiful diamond. I actually picked another diamond out and both Maggie and Sam picked an even more beautiful diamond for a lower price. Both Maggie and Sam are so receptive and dealt with so many of my concerns and demands without having any frustration. I had a tight deadline for the ring and they finished a gorgeous ring a week earlier than our deadline. We just saw the ring yesterday and we could not have asked for a more gorgeous ring. I was in awe at how it met everything I imagined and desired my ring to be. We are definitely going to use deBebians in the future and most likely will be dealing with them for our wedding bands! Thank you Maggie and Sam! - J. and S., 3/14/13
Sam and the team at deBebians did a superb job in helping me to choose a stunning engagement ring for my future bride. As a novice they made me feel comfortable and offered expert advice to ensure that I was able to pick the perfect ring that she absolutely adores. The whole experience was a pleasure from start to finish and I would thoroughly recommend using deBebians! I am sure my fiance would agree :-) - Rob D., 3/8/13
International buyers buying high value jewellery that have any reservations about buying jewellery online, and from another country, can have complete piece of mind with deBebians.
The service from start to finish was first class. Maggie appraised the diamond and could not have been more honest. The communication was prompt, truthful and reassuring. I have recommended Maggie to my friends and family and would have no hesitation in using her services again.
Thank you Maggie for a beautiful piece of jewellery that makes me smile every time I look at it. - David K., 2/25/13
My ring is absolutely gorgeous! I cried when I saw it! You did such a fantastic job. I am so happy with it and cannot believe that it is mine!
Thank you so very much for your outstanding work.
- Sharon W., 2/7/13
My girl LOVED the 19 mm pendant/necklace I got her for her B-Day. The hand graving was absolutely beautiful and looked just like the one from the movie, "The Five Year Engagement".
Honestly, I did not know deBebians from any other jeweler so I took a shot and called them (after finding them on the net) and asked to help me find this pendant.
The sales people were VERY helpful because I told them I didn't want to pay too much but also stated, I didn't want to pay TOO LITTLE either. All I wanted was something decent that wouldn't break me and deBebians delivered in ALL AREAS.
I highly recommend them...and BTW, the gift box they wrapped this gift in was first class all of the way.
My woman is happy and now the world is "good". :-) - Ed Z., 1/15/13
Yesterday I received my new custom designed "Halo" engagement ring setting and I am so pleased with how it turned out. It is absolutely gorgeous and I just love it! After getting an outrageous quote from a local jeweler with my design idea, I decided to look around via the web. I was looking at other Halo designs/prices (my diamond is a pear and uncommon, not too easy to find in the "Halo" design) and happen to stumble upon deBebians.
I couldn't believe their prices, they seemed so reasonable that I had to call and inquire about my design idea and why their prices were so much lower than what I was quoted from my local jeweler. I spoke with Jaclyn first, she was very pleasant and recommended that I send an email to Sam with photos and ideas of what I wanted do with the pear shape diamond from my 15 year old engagement ring.
I got a quick response back and after a lengthy phone conversation with Sam I knew I had found the right person and the right jeweler. Sam was wonderful and seemed genuinely determined to create the exact ring I wanted and make it even more beautiful then all the photos I had sent him. Well, after all the emails, calls, and approving the computer designed image of my new ring, I am now wearing what I feel is the most beautiful ring ever! It was is exactly what I wanted and more. My pear looks incredible in the setting and the design was beyond anything I had expected. My husband was blown away and couldn't believe it was the same stone he purchased for me all those years ago...It looked that incredible. Thank you Sam for my dream ring and being so helpful and honest with me through the whole process! My husband loved the matching wedding band too, so it looks like we will also be getting that for our upcoming wedding anniversary in May...
P.S. Once I get the matching wedding band I will send you both of my old settings to create those beautiful earrings you thought of!
Thank you again! - Robin J., 1/30/13
Hey I just got the ring and I think it looks absolutely stunning. The diamond for some reason looks more brilliant this time and I love the setting because it is a little bit different. I think the ring turned out beautiful. Thank you so much. I'm very pleased with my purchase and the style I choose for the ring. - Michael G., 1/25/2013
Jaclyn from customer service was amazing, she helped me find the exact ring I had been looking for and answered all my questions quickly. She helped make sure I got my order quickly and kept in touch to keep me updated. Jaclyn was friendly, personable and professional, and is a shining example of what excellent customer service should be. Thanks Jaclyn. - Claire G., 12/11/2012
I just today ordered a ring from you and I wanted to say how much I appreciated Jaclyn's help. She was fantastic. Very courteous, and professional. And, knew her stuff really well. She's a big reason I went with deBebians. Thank you. - Ray A., 12/6/2012
Just received my earrings, the peridot and citrine in 5mm. Both have way exceeded my expectations! The citrine is a beautiful lemony yellow just like the photo, and matches a citrine pendant I have. The peridot is so bright and sparkles like I have never seen! Thanks so much for the extra care you take, even with a smaller purchase. I will definitely spread the word! - Terry R., 12/5/2012
I purchased a necklace from you last year and really love it. It is a 2 cttw, platinum, 7 station diamond by the yard and I wear it almost every day. Also your sales team and service department were really friendly, helpful and great to deal with and shipped my necklace to me in a quick, professional manner. I will definitely continue to do business with you and will recommend you to friends.
Thanks for your e-mail correspondence. Best Regards, JoAnn A., 11/5/2012
deBebians was far and away the best, most attentive, most professional company I'd dealt with in what had been a rather lengthy search for the right diamond. I'd recommend using them (Maggie in particular) to anyone looking for a loose diamond. The diamond business is obviously rather opaque to outsiders, so it can be quite daunting to know if you're getting a good diamond at a good price. Based on price alone, you can't beat deBebians. Moreover, because certain diamond certifications (i.e. EGL) can be rather loose and inconsistent in their grading, it's essential to have a trained professional take a look on your behalf to verify what you're getting is worthwhile. Maggie went the extra mile in this regard, taking the time to sort through a list of diamonds I was interested in seeing, and selecting the few that she felt were worth taking a look at. Every one she selected was beautiful and would've been worth purchasing, but she went the extra mile by meeting with us in person, answering all of our questions, and generally providing helpful, thoughtful advice about what to purchase. Dealing with Maggie was like going to see diamonds with a knowledgeable friend, rather than the sort of buyer-seller dynamic you'd expect from most retailers. Overall, a fantastic experience. Very highly recommended. - Evan E., 11/5/2012
I can't say enough positive things about Sam at deBebians! He was very knowledgeable and helpful during the entire ring development process. I placed my order in late September and asked him to have my rings ready by October 19th and he had them done today (9th). I went to pick them up this morning and I was blown away at the phenomenal job they did with both my rings! My rings are beautiful, but I LOVE my engagement ring! It's amazing and I've already received many compliments on the my ring. Sam was amazing; he provided such awesome customer service throughout the entire process and I felt I could trust his expertise.
I definitely recommend deBebians to anyone interested in purchasing a beautiful ring at a very fair price and get phenomenal customer service. Thank you again Sam for everything!!!! - Brenda W., 10/9/2012
I wanted to let you both know that we are OFFICIALLY engaged! Shane proposed earlier this week by taking me up to Northern Michigan under the pretense of viewing the fall foliage. Everything was PERFECT; including the RING!!! I am elated & overjoyed!!! I just couldn't be happier with the way this turned out. I gasp EVERYTIME I look at it; it's so beautiful that it takes my breath away. I'm just starting to believe that my beloved went out of his way to customize this just for ME. Thank you Maggie for finding the perfect diamond. Thank you Sam for going back and forth on the CAD until it met our requirements. I will recommend DEBEBIANS to anyone looking for an engagement ring! Thank you! - Johnine B., 10/4/12
We just got back from Italy a couple of days ago. Wanted to let you know that everything went according to plan. I picked up the wedding ring at FedEx two Fridays ago and proposed at the top of Mount Solaro in Capri last Friday. Please let Sam know that he did a wonderful job with the ring. My girlfriend absolutely loved it! She's received tons of compliments from her friends and co-workers. I told her what a positive experience that I had with you, needless to say, we'll be utilizing deBebians for our wedding bands. We're going to stop by the shop the next time we're in Los Angeles visiting the in-laws to say 'hello'. Thanks Again! - Mike, 9/12/12
The ring looks amazing!!! Well done. Thank you, thank you, thank you! She loved it. 5 stars! - Matt O., 9/11/12
I received necklace last Friday, as promised, and I was very pleased with it. Gave it to my wife yesterday, and she loved it. Thanks so much for your very professional help with this. I shall recommend you to others. Sincerely, William S., 9/4/12
My boyfriend and I have been searching the web for a loose diamond. We are very worried at first but after some research we found out that it's already common practice these days to search for loose diamonds online. After comparing prices on different sites, we decided to go with deBebians. Maggie was very helpful, patient and prompt in answering all our questions. The first couple of stones I chose weren't available anymore, luckily the third one I chose was still available and Maggie assured us that it's a nice choice. We placed the order yesterday 8/30 Thursday and Maggie e-mailed us that it will be shipped Tuesday 9/4 (because of the holiday), we'll get it by Thursday 9/6. Can't wait to get it and have it set on my ring. Great customer service! Keep up the good work. Will update my review once I get it :) - Vivian S., 8/31/12
My husband first got in touch with Maggie from deBebians when looking for my engagement ring. She was recommended to him by his cousin who has worked with her in the jewelry business and had also gotten her own jewelry custom made by deBebians. Maggie was very helpful in advising him on purchasing a high quality, GIA certified diamond which I was the lucky recipient of. The stone is beautiful and I love how clear and sparkly it is, the quality really shows!
Since we were so happy with his initial purchase we knew we had to also go to Maggie when it was time to get our wedding bands. My husband just wanted a simple band and deBebians has a huge selection. We ended up going with Titanium for him since he wanted something strong and nice looking which would not break the bank, his band was only $75 and looks fantastic! I wanted something a bit more intricate for mine and deBebians ended up doing a custom design for me with white gold and diamonds. As soon as I saw my ring I could not wait until the wedding day to start wearing it, it was SO gorgeous! The ring took a little longer than Maggie originally said (still arrived in plenty of time) and when I checked in on it she told me that they had already made it once but that she thought it was not quite right and had it re-made to better match my vision! That is true commitment to excellence and I really appreciate it, it came out even better than what I was picturing! By the way, Maggie is extremely professional and friendly both on the phone and through email which made her even more of a pleasure to work with! Great experience overall, thank you Maggie and deBebians! - S.K., 8/21/12
We just picked up the ring today, from our bench jeweler, containing the 2.36 carat diamond that we purchased from deBebians and I just have to thank you once again for the WONDERFUL job that you did in selecting the diamond for us. We are absolutely ecstatic with the final product; the diamond is perfect for our needs. Thank you again for a job extremely well done! I look forward to doing future business with deBebians. - Teresa R., 7/5/12
Jaclyn, I wanted to write you and let you know that I received my new ring yesterday in the mail and it is absolutely perfect!!! I would like to thank you again for your many efforts on my behalf, and for the excellent customer service that you undoubtedly embody. You have made my experience with your company the most pleasant and punctual possible, and I cannot say thank you enough. Here's to your continued success!!! Kind regards, Meagan C., 6/9/12
I helped my nephew with the purchase of an engagement ring. Maggie was absolutely wonderful and helped me pick out the best stone within my nephews budget. She answered any questions we had with patience and knowledge. I was very skeptical about purchasing a diamond ring via the internet but just received the finished product and are very, very happy. - Conny D., 4/27/12
I got my engagement ring and a pendant for my wedding through deBebians, Maggie in particular. The quality and service was on another level and the jewelry that Maggie designed for me exceeded any expectations I had. I am so excited about the ring and pendant and look forward to doing business with Maggie again. Stunning jewelry and unmatched service. I honestly can't say enough great things about my experience with this company and Maggie. - Molly B., 4/19/12
deBebians and especially Maggie was incredibly helpful when looking for an engagement ring.
Everything was completed quickly, and although the first choice of diamond was already taken they helped me find another diamond for the centre. The ring was not overpriced like you can get at other companies either.
I would absolutely recommend them to anyone looking for a ring, and I hope to do business again with them in the future. - Ken B., 1/23/12
Excellent service and less than half the price of Bond Street. (I needed to replace a 0.4ct D IF diamond earring and was quoted around £4k by De Beers, Tiffany and Asprey. I paid £1,825 with shipping, tax etc). The staff were incredibly helpful. When I suggested buying one for more than the one I eventually got, Maggie (the lady on the phone) suggested that I should go for a different one as the small amount of fluorescence would ruin it - something I wasn't aware of. Likewise, she made sure I got Excellent for cut, polish and symmetry when I suggested a bigger and more expensive stone which wasn't as good.
I'm so chuffed with the final product.
She also suggested a three prong as opposed to four prong holder - highly recommended; much, much better - and a screw backing. She told me to check with import taxes before I placed the order as some French guy wasn't aware you had to pay VAT on imports from outside the E.U. She held the stone for me while I checked this out the next day. (For the record, import to the UK was 23% - 2.5% import duty and 20% VAT).
So brilliant service - at least as good as De Beers and a damn site better than Tiffany. And less than half the price. I thoroughly recommend this lot. Only found them when googling for our best mate who wanted an engagement ring that day. So my best mate's forthcoming marriage has saved me over two grand. Cheers, deBebians. Silly name, excellent service. Will always check this lot first from now on for this sort of thing. We're so, so happy. - Rory N. (London, UK), 3/14/12
I have been married 38 years but I haven't worn a wedding ring for the last 37. I just couldn't tolerate wearing a ring. Recently I decided to give it another try. I discovered tungsten carbide rings and also found rings could now be made a lot more comfortable to wear. I learned one should look for a ring in a tungsten-nickel alloy as opposed to a tungsten-cobalt alloy. After much searching, researching and deliberation, locally and on the internet, I decided the best combination of beauty, a style I liked (8mm, beveled, center matte with polished edges), and a very reasonable price was at deBebians.
I ordered it very late on Wednesday, January 18, 2012. It was sent (free) first class mail the next day and arrived two days later (from CA to WI) on January 21. The ring is gorgeous. I love it, my wife loves it and she loves that I am wearing a ring again after all these years. deBebians is clearly a quality retailer. - Howard G., 1/22/12
I've never been moved enough by an experience with a business to review them here [Yelp] before, but deBebians changed that. My now fiance and I decided to become engaged and after a referral from a close friend, we were put into contact with Sam and Maggie at deBebians.
My fiance wanted the final decision on the ring to be up to him, but with my input on style and cut of the center stone. Our work schedules are completely different, but Sam and Maggie accommodated us separately. When I arrived, Sam had a number of different options available to me to review. Ultimately, I picked a few settings and cut of stone for my fiance's final decision. A short time later, my fiance met with Sam and Maggie to go over the styles that I had picked. They ended up designing something custom, that was exactly what I wanted!
Sam's team customized an engagement ring that I couldn't even dream up! When I received the ring, it was absolutely perfect (along with the proposal)! I've received so many compliments on the ring and I've referred each of them on to deBebians. If you're in the market for any type of jewelry, whether it's custom or not, try deBebians. My fiance and I will definitely be contacting them again shortly for our wedding bands. - Jeanette R., 1/17/12
deBebians is hands down one of the best jewelry companies in the world. My husband and I had a terrific experience and are forever grateful to Sam and Maggie for fulfilling our dreams! Both my custom engagement ring and our matching wedding bands are from deBebians, and we never doubted that we chose to work with the company! Let me share our experience.
About a month before my birthday, we made a decision to get engaged. We wanted a platinum engagement ring with peridot and diamonds, which would most likely have to be a custom ring. To get our estimate, we visited several local jewelry stores, and just the platinum setting without stones turned out to be very costly in all of the stores. We turned to the internet, and through Yahoo Answers I found someone recommending deBebians to order custom ring from, as they had a great personal experience.
We emailed deBebians, along with several other online custom ring companies, providing with details at how we imagined the ring (platinum, 2mm thick, pear shaped peridot, diamonds surrounding it), included several pictures where we got the ideas from, and asked for an estimate.
My 7g platinum custom engagement ring
Beautifully done setting of my custom engagement ring My custom platinum engagement ring from deBebians. Size 5.5, 6 0.1 ct diamonds.
We found Sam to be very cooperative, as well as Maggie, with whom my husband got feedback over the phone. Sam estimated the weight of the ring to be 7g and gave us an initial estimate, indicating the quality of the peridot and diamonds. He also attached a sample CAD design and noted that the time for making a ring is approximately 10 days. It is very, very fast. We requested more clear diamonds and only then did the ring was estimated to be $2400, equal to the amount that local stores gave us just for the setting, not including the stones and work!
We submitted the payment and then received our custom CAD design. We talked with Sam on the phone, addressed concerns, and he explained everything professionally. Finally, once we were happy with everything about the ring, it was submitted for actual production. It was just Aug 24 when Sam got our approval and on Sept 2nd we got a FedEx package of our ring! The estimated market value for it was $4000. I can't imagine any better business for a custom jewelry. The ring is simply precious. If you are considering to make a custom ring, please give deBebians a try!!! I will recommend the company to everyone.
We ordered our matching 4mm platinum wedding bands (size 8 and size 5, comfort fit) from deBebians as well, and could not be happier with how quickly we got them. They give the best deal in the market and the best quality. Please consider them. I am so thankful to that reviewer on Yahoo Answers who recommended the company! - Kate A., 1/14/12
I just had an incredible positive whirlwind experience with Maggie and Sam and the team at deBebians - I imposed HUGE deadlines and big expectations and seemingly unrealistic guidelines and all were met with grace and professionalism. My entire company chipped in to purchase a gift for our boss that involved custom engraving and a difficult diamond setting. The first time around, my instructions had not been clear and we had to re-do the ring prior to presentation. No Problem.
Once I clearly voiced what I wanted done, Maggie and Sam paid very careful attention to the step by step process and were STILL able to provide us with our gift within the deadline that we had imposed (end of year as a company gift). In less than five weeks, we had a beautiful custom gift that we are proud to share with our boss. I am flabbergasted to read the negative post here [Yelp] as we had nothing but a good experience with this small but mighty company. (If there were a complaint at all - it would be that parking is a bear in this part of town...but they have nothing to do with this!)
While we did not purchase engagement or wedding rings or other diamond pieces, our purchase was equally as important and emotionally charged because it was a thank you to our boss from the entire company. There was a great deal of responsibility to deliver everyone's perception of beautiful and we were all invested in the outcome. Thank you to Maggie and Sam for working to make this just the right gift and contributing to making us proud of what we are giving our boss. We will be sharing your names and the company's capabilities with anyone who may ask about diamonds and custom jewelry. Bravo! - Jill O., 1/12/12
Just a quick note to thank you for your help in procuring my diamond. It arrived yesterday and both myself, and my soon to be fiance were pleased. You made the process very easy - again, my appreciation. - Eric, 1/12/12
Just got my ring! It is FANTASTIC!!! I love it. The etching and finishing is amazing. And it is weird how it feels both lightweight by being titanium, AND it feels substantial to hold and on my finger. I think that what contributes to this is the fact that the outside of the band with the Celtic/Norse etching is flat, while the inside of the band is beautifully rounded for comfort and smoothness. I couldn't be happier and am looking forward to my next purchase from you. Blessings. - Max B., 12/30/11
I was so hesitant about purchasing an engagement ring through an online jeweler. The customer service was very good and they were very patient with my many, many questions. The ring showed up yesterday and I think it is "perfect". I will definitely shop with this company again. - Ron, 12/23/11
My fiance and I started our ring shopping after doing a bunch of online research. We went to see a ring designer friend-of-a-friend, who gave us some tips on what to look for and what to watch out for. So with all of this knowledge we set out to the diamond district to have a look. We looked at loose diamonds and split shank halo ring settings. Going to the diamond district gave us a good idea of what an "E" diamond should look like vs what a "G" diamond should look like. Plus it gave us a good idea of what kind of diamond would fit into our budget. If you are ring shopping you should definitely do this.
Next we decided to go to Robbins Brothers to see what they had available, given they claim to be the "world's largest engagement ring store." It was a nice store. They have a large selection. We did find one ring that we liked. Unfortunately, Robbins Brothers could not find us a diamond (over a period of 3 weeks) that did not have a ton of inclusions in them. In fact, the sales person showed us one diamond that had a big black spot on one side, that he wanted $7k for...Umm, I DON'T THINK SO!!
We were not having fun ring shopping anymore. We had wasted 3 weeks of our time waiting for so called amazing diamonds from different stores. None of Robbins Brothers diamonds are amazing. They are extremely over priced inclusion ridden diamonds. Whether the diamond came from the San Diego store or a store in Texas all of the diamonds we saw were sub-par and with ridiculous price tags. I do not recommend buying your ring here!! You will be wasting your money!!
By this point we knew that we needed to look else where. I came across the deBebians website and fell in love with one of their rings. I on-line chatted with Jackie (A Wonderful Ohio Fan). She informed me that we could come in for an appointment that day. I was excited to see what the ring looked like in real life. We met with Sam. He is very friendly and attentive. He showed us the ring I had seen on-line along with a few others that interested me. Already there was a difference. The ring I liked at Robbins Brothers did not have the sturdy feel that the deBebians ring had. The pave was absolutely amazing. Everything we saw was extremely good quality. We selected a ring setting we fell in love with. Next was to find a diamond. From what we learned most of the time you find a diamond first and then find a setting, but that didn't really feel right to us. So, we I guess did it backwards. :-)
Enter Maggie. Maggie is an amazing stone finder. We were so overwhelmed with looking for a loose diamond at the diamond district and on-line that we put our complete trust in Maggie to find us our perfect diamond. Three days later Maggie had found us the most AMAZING diamond for substantially less than anything we had seen anywhere else. My advice to anyone who is looking for a diamond, don't go at it alone. Get expert help. Guess what??? Maggie is an expert. Let her help you!!!!! You will not be disappointed. She knows what she's doing. She can spot, excuse the pun, a diamond in the rough. She found us a diamond we didn't think was possible to find at a price that was a steal compared to everywhere else we had looked.
Once we had all the pieces picked out Sam sent all of this information to his designer. Once the design was complete, Sam sent us an email with the CAD drawing of the ring. Once approved, a wax mold of the ring was made. We made an appointment to see it in person. It was very interesting. Less than 2 weeks later our ring was completed. We came to pick it up. It is absolutely gorgeous!!! Sam informed us of how to care for the ring, how to check to make sure the diamonds are not loose, and to bring it in to be cleaned every 6-9 months. In addition, he gave us our diamond certification and appraisal paperwork. Our deBebians experience was wonderful. We will do business again with them in the future. I will recommend all of my friends. - Yamaira M., 12/18/11
All I can say is that I am thoroughly over-impressed as I was maybe one of the biggest skeptics about buying any kind of jewelry online until I spoke to deBebians but most of all (Maggie)! I mean this girl really knew her stuff and since I know a bit about diamonds and I had already checked many online retailers who had bad review after bad review and high BBB complaints and so forth she really made me feel comfortable with her knowledge and confidence you heard in her voice while speaking about the product it just oozed from her that she was the "real deal" GIA graduate who took her craft seriously because there is nothing that she did not wan me to know about all my options and choices and explained the return policy.
Maggie was so nice as she did not try and rush me off the phone and I could tell she was actively listening to my concerns about making a big purchase online and I know once she heard me speak intelligently about what I wanted and she saw that I knew what I was looking for she really went above and beyond and put her concentration on me and my needs. I told her I would get back to her in one day after I thought about it and kept my word and worked with her on my purchase and she herself hand picked my diamonds and the product I received was much more than I expected and my wife is no doubt going to love the (1cttw) round awesome studs.
Maggie made this the best online jewelry purchasing experience that one could have and I told her I would definitely be doing more business with them in the future but would only work with her. I would for sure recommend friends to them for all of there future jewelry needs.
Keep up the great work and customer service Maggie and God bless you :) - Darryl L., 12/15/11
I was in the market for a platinum wedding band so I visited my local mall jeweler. Their price was $2000 plus. Then I found this website and the ring I had my heart set on was $1000. I was a bit skeptical since I had never ordered jewelry without seeing it in person.
My expectations were greatly exceeded! The communication with Jaclyn was timely and helpful. Shipping was quick, and when the ring arrived I was ecstatic about the obvious quality. That said, I would not hesitate to order again from them in the future. They have a very good business going. - Will H., 10/7/11
deBebians is as good (or should I say "GREAT!") as it gets! Being a typical engineering nerd, I gave them what they admitted as being their most complex design by far and they delivered the most outstanding results. My ring had 4 different pieces that had to be soldered together to create a multi-dimensional carved flower pattern while being able to accommodate a huge center stone on top. The ring's setting alone had over 250 stones which involved pave stone setting, as well as a filigree pattern on the ends of each of the petals and diamonds below them. I was a little reluctant at first because I had only dealt with them over the phone and had no way of meeting them in person without having to fly to CA from the east coast. But, I did a lot of research on them online where I read wonderful reviews about them and Sam gave me so much assurance about their capabilities that I decided to give them a shot.
I first "tested" them by buying an engraved, partially brushed platinum band for my husband and he beat every deal on the planet for it! When the ring arrived, it was perfect! I then decided to give them my custom ring order with just pictures of the ring from different angles. Sam and I must have gone back and forth at least a DOZEN times if not MORE (I am NOT exaggerating here at all!), making modifications to the CAD design with their engineers to get even the minutest details right from all possible angles, until he finally got the perfect design approved by me. Then, poor Sam kept calling me repeatedly to assure me that they were right on track with the manufacturing process and that I would love it once I see it, while I waited nervously for it. When the ring arrived, my jaw dropped in awe as the ring was breathtakingly gorgeous! It was EXACTLY what I had pictured if not better! I was absolutely amazed at the amount of details they got impeccably right just based on phone conversations and email exchanges. But, unfortunately it was a little snug (my mistake entirely!) so I had to send it to them for resizing. They not only resized it perfectly without affecting the delicate design in anyway but agreed to do so free of cost! I couldn't ask for anything better.
Thank you so much Sam for being so patient with me. The ring is absolutely extraordinary and I owe it all to you and your team at deBebians! I would also like to make a special mention to Jaclyn as well for being really wonderful in all of her communications with me and her incredible customer service throughout my ring resizing effort. - Anu I., 9/29/11
EFA Diamonds has a fantastic business going. I ordered my ring over the phone while I was in Afghanistan. I wasn't planning on ordering it over the phone but the person I talked to (Maggie) was so knowledgeable and so friendly that I decided to just go for it. I couldn't decide on which size to get, so I ordered 3 of them, 1 size up and down. Maggie even increased the length of the return policy due to my overseas situation. That was all months ago. Now here I am today with the exact ring I want (it was the size smaller, good thing I ordered the other sizes!) and I've returned the other two. I just deposited the return check, they are good to their word. 5 stars, next time I need a ring I know where I'm going. Thanks again guys. - Andrew A., 9/6/11
My husband I wanted simple silver wedding bands. We first explored platinum -- Gulp! The price was over-the-top. After exploring further, we decided to go with tungsten, the hardest substance next to diamonds. Our tungsten-carbide bands are guaranteed to never scratch; and, so far, they haven't! They shine like mirrors. We get a lot of compliments on them, and unlike platinum, we'll never have to have the scratches buffed out. deBebians was even able to offer the ring a nice fat 12mm size 4 for me. I love it! Both rings for about $250. Now that's love. I'll recommend deBebians to anyone who asks. - Charleen T., 8/3/11
I ordered my husband's tungsten wedding ring from deBebians. I was very nervous to make an online jewelry transaction but after looking into the company and finding that it was part of the BBB, I decided to take the chance and I am SO GLAD that I did. The ring is perfect. It was a tiny bit small for my husband and since tungsten can't be sized, I sent the ring back to be exchanged and received the new one in less than a week. I will recommend deBebians to everyone I know and I will definitely do business with them again! I am SO happy with my experience. Thank you! - Andrae, 7/25/11
deBebians is awesome! I purchased my wife's custom halo engagement ring from them and I couldn't believe how outstanding their customer service is! Their graduate gemologist helped me during the entire process and kept me updated on the status of my ring. The ring arrived last week and it looks fantastic! I can't wait to propose because anyone would say yes to this ring! I would recommend this website to anyone for their large jewelry purchases! - John W., 6/2/11
Thank you again for the excellent transaction. I told myself before calling that only if I was blown away by the professionalism, customer service and knowledge of the person I talked to would I purchase over the phone. That's exactly what happened. Maggie is an outstanding representative of your company that not only really knows the products and services but also is very friendly and welcoming. I look forward to doing business with you again. - A. Acer, 3/30/11
I went back and forth with these guys a lot because I am a meticulous mechanical engineer who used 3-D CAD to design my own custom wedding ring with varying luster and a variety of small stones. They had their limitations, but were very up-front with their confidence level in achieving the design. Eventually we were able to jointly come up with the exact dimensions, features, and shade and size of stones which would fulfill my artful vision without taxing their resources and abilities beyond reason. In the end, they were a little nervous but I told them to give it a go anyway. The ring arrived in time for the wedding and looked better than I imagined; however, one of the 5 stones was cracked. Instead of having to send it back, by sales rep told me he was nervous about how brittle the ring is and that any repair attempts could make things worse, so he ordered another ring as a replacement and let me keep the one I had. That was one hell of a deal! So, I used the first ring for the wedding and by the time I came back from the honeymoon, the new ring was waiting for me at home. A few months later I asked for an appraisal for both rings and they are being sent out to me within a few days so I can properly insure the rings. Trying these guys out is what some people would consider risky, but I would consider it smart. Nobody else had the technical capability to make a custom tungsten carbide ring like mine, and the price was PHENOMENAL. Three times less than I expected to pay, and I got TWO rings (albeit, one damaged) because of their over-the-top customer service! I will definitely go to these guys again in the future for any custom jobs, but I will try to be less of a pain in the rear. Hahaha. - Carlo P., 4/19/11
Thank You! I just wanted to reach out to tell you how excited I was when I received my ring! I ordered a 5 prong diamond ring for my wedding band, and I couldn't be more thrilled! It's absolutely perfect - the diamonds are so shiny and the band is lovely. I was a little nervous about buying online, but I was blown away when I opened the box! I can't wait to wear it every day!! Thanks again! - A. Apostolou, 3/28/11
I wanted to take a minute and let you know that it was a pleasure working with you on my custom ring. First of all, it was initially hard to trust a long distance jeweler, but once I overcame that, everything else was a breeze. Again thank you very much for great communication, professional service and a wonderful end result. If I have any need for custom jewelry, I will definitely call you. - O. Geydman, 11/10/10
Late one night, I ordered a channel-set diamond and emerald ring for my wife. The next day, a deBebians.com representative called me and counseled me on my order; her professionalism exceeded my expectations for this online retailer. I will, in the future, make more purchases from them due to their excellent customer service. - C. Schlak, 11/8/10
It was a pleasure buying my wife's diamond band from Sam and his team. The ring is a beautiful piece and appraised for more than I paid. I will continue to buy all my jewelry from www.deBebians.com. - Chris, 8/8/10
My overall experience with deBebians was excellent. I ordered a GIA certified platinum 5 stone ring w/ round diamonds (1.00 cttw). At first I was a bit nervous, as my "order status" hadn't changed after 24 hours. A quick call alleviated my concerns, and actually provided a pleasant surprise: 0.20 ct GIA certified diamonds are difficult to come by, so my ring would actually be 1.16 cttw. My ring arrived within the quoted 7 to 10 day timeframe. The cut of the diamonds is simply amazing. The sparkle in direct sunlight is blinding. The polish on the platinum is brilliant. Needless to say, the ring is simply stunning. I shopped locally and found the pricing and product nowhere compared to what I received from deBebians. I would definitely recommend deBebians for 5 stone rings! - N. Renter, 6/20/10
My experience with my husband's wedding band was amazing! The selections surpassed every jewelry store option in our area. I highly recommend www.deBebians.com. Thanks for a great day, E. Dunn, 4/23/10
Very easy to deal with. I had no problems, and the merchandise was what they said it would be. Yes I would recommend this jeweler (www.deBebians.com) to all my friends and family. A for vote. Thanks - H. Long, 4/23/10
I was very pleased with my purchase. On time delivery. Hassle-free. I highly recommend them. - W. El Shafee, 11/20/09
My husband's original wedding band broke after 12 years and we lost 1 of the stones. Two different jewelers quoted us $400 to fix it, so we decided to just get a new ring. Since he works in law enforcement and lifts weights, friends recommended titanium. When we stumbled upon tungsten, we were a bit hesitant, especially from a website. But the ring we got is really nice...great deal for the price, came on time, and fit perfectly (we went down 1/2 size). We would recommend this site to family & friends for sure!! Thanks for making my husband a "married man" again! :) - M. Robertson, 10/15/09
Very pleased with transaction. Got the ring I was looking for at a fraction of what it was going for elsewhere. Would purchase from again. - J. Kindt, 7/31/09
Everything was top notch. Purchase, delivery, service. Only problem was the ring, but what should I expect for 163 bucks. I'm sure if I would have spent a little more money, the quality would have been there. Thought I was getting a steal, but it was just a good deal. Seems like a real professional operation with great service.
- K. Waters, 6/14/09
I lost my wedding ring while on vacation in Jamaica. With a few clicks of the mouse and a few days later, I was able to have an exact match on my finger, sans the sentimental connection to the original. The price I paid was actually less than the cost of the original which I purchased from overstock.com. Way to go deBebians... I will definitely shop with you again! - R. White, 4/27/09
The product was better than I imagined it to be. I do plan to purchase future items from them. Keep up the good work! - C. Judge, 3/5/09
Thank you so much for all of your help in getting the replacement ring to me as quickly as you did. The ring fits perfectly. Again, I appreciate your assistance. Never take the phrase "I am just doing my job" as being the norm. You represent a small group of people that really do care about ensuring that satisfaction is delivered to your clients. I look forward to future purchases from you and wish you the very best. - J. Thomas, 11/2008
This company deserves top marks. They called me to personally confirm my order within half an hour, and had it shipped overnight from California to Toronto, Canada by 10 a.m.! They provided me with the same product my local jeweller was selling for less that HALF the price, and without any wait time to get my size. *standing ovation* - P.J.T., 10/2008
Everything worked perfectly. Safe and trustworthy company. - A. Curry, 9/20/08
This was a no hassle shopping experience. I found the quality product that I wanted, at the best price. I am very satisfied. If I'm every shopping for a ring again I will check out deBebians.com. - V. Marinnelli, 8/2008
We absolutely LOVE our wedding bands - they look just as they were pictured online and were $200 cheaper than similar ones we tried on in a local jewelry store! - J. Pierson, 7/2008
I found my ring from this company for $100-150 less than the cost in local jewelry stores. The ring was shipped out right away, the engraving, the size and the design I ordered were all correct. I would strongly recommend this company. - J. Winkler, 5/2008
We received our rings yesterday (2 days early!) and they were BEAUTIFUL! Thanks so much! We couldn't have found anything this nice in our local jewelry stores and at that price! I will definitely recommend you to everyone I know! - Leanne M., 4/9/08
I just wanted to say thank you so much for working with us on the purchase of this ring, as well as the exchange. We are very pleased with the purchase and the item. We were worried about getting a new one, with it being too large, and being tungsten, we couldn't resize, but you told us you'd be glad to exchange it and it went beautifully and I am surprised yet very pleased that companies online are still willing to provide great service like yours. So, again, we are very happy with the ring itself and very pleased with the customer service team there and we thank you deeply, as this will be something we treasure always. Thank you for your great service - it goes a long ways this day in age. Thank you!!!!! Mike & Jennifer B., 4/8/08
I had no problems what so ever ordering from this merchant. Their prices were good, shipping was fast and I am pleased with the product I received. I would order from them again. - M. Petersen, 2/2008
I just received my diamond semi-mount and I wanted to say Thanks! I must admit, I was somewhat skeptical about ordering a diamond semi-mount from an online source, but I am 100% satisfied! The diamond quality was superb compared to other online retailers and your price was unbeatable! I will definitely be a returning customer and will refer you to all of my friends. Thanks again for such great service. Sincerely, C. Vitelli, 8/30/07
Just wanted to say "THANK YOU!!!" The ring is perfect, even better than I expected. My fiance just loves it! (It's his engagement ring.) The customer service was great and the shipping was super fast to Hawaii. We couldn't be more pleased. Thanks again. - Anonymous, 8/23/07
1/2ct channel set 14k white gold. This was exactly what we expected. It was what we were looking at in the retail stores without the overpriced tag. We took a chance and crossed our fingers. Boy, am I glad we did. Now we have more money for our honeymoon and a beautiful ring. :) The mall retail stores are now only for suckers. We were told because we only had two weeks to our wedding we could not get the ring she wanted. They would give us a rental. RENTAL HAH. With deBebians we got the exact ring she wanted in 3 days. Now it will be her ring that gets blessed on the alter. And it cost less than half the mall store wanted. (Oh and do what we did. Look at a similar item in the mall stores and get sized for free then order the size online at deBebians.) - Anonymous, 8/21/07
I think Sam was the person who helped me out with the ring order to Hawaii. I have just received it and it is perfect, Thank you for your help. I really appreciate it. - S. Sira, 6/19/2007
I was a little worried that the tungsten carbide ring I ordered would not look as beautiful as the $200-$400 rings I've seen in the mall. I was expecting to wait at least a week to receive my purchase with the ring wrapped up in bubble wrap. However, I received the ring very quickly FREE OF CHARGE! The ring came in a simple, elegant black box and it is PERFECT! - Linh D., 5/31/2007
THANK YOU again for your wonderful service. The rings arrived today--already!--and they're perfect. If you ever need any customer testimonials for your web site, please let me know. I'd be more than happy to tell others about your awesome service and gorgeous jewelry. - Jen, 5/17/2007
I received the rings on this past Thursday and they looked GREAT. I was totally amazed at the rings. I gave my wife her rings as an anniversary present and she truly loved them. Thanks for giving me a great deal on those rings. Thank you for your wonderful service. - Tarryl, 5/14/2007
Thank you for all your help in getting the ring here in time! We received
it Wednesday and it is absolutely gorgeous! I am honestly SO impressed I can't begin to tell you. It looks 10 times better than it did in the picture, I can't wait to give it to my fiance! - Cherie C., 5/11/2007
Thank you so much for your prompt service and excellent product!! I am extremely happy with the ring I had bought from you as well as the speedy shipment. I will always be brought back to deBebians.com for my future jewelry purchases!! Thank you again! - Jason & Shemida L., 3/14/2007
Thanks for your business! The rings look great and boy are they heavy!! It will be a constant reminder of the love that we share. Much Regards, Brandon & Tammy M., 2/7/2007
Thank you so much! I received the ring and it is every bit as lovely as I had expected! All of your help and patience, for that matter, is greatly appreciated. Sincerely, Shirley, 1/25/07
Please tell Sam I received the diamond this morning Dec 19th. I love it -- very good cut and size ... I wanted to thank you and your awesome company for helping me purchase this heart shaped diamond. I will keep you posted in what I am going to do for a ring. Sincerely, John W., 12/20/2006
I wanted to let you know how much I LOVE the ring my fiance got from you. It is so beautiful...just perfect! I have never seen such a sparkly diamond! I have gotten so many compliments and just wanted to let you know how much I love it. Thanks so much! - Kate, 12/10/2006
Thank you so very much!!! Your website is so user friendly and great customer service! I will look to your company for my next jewelry purchase!! Thanks again! - Jennifer, 8/2/2006
The ring is beautiful and fits him perfectly. The pictures on the website doesn't do it justice - it's awesome! Thanks for all of your help. - Rebecca, 6/26/2006
I received my ring yesterday. Thank you for the personal service and wonderful quality. I just love my ring and so does my fiance. Will be back for future jewelry needs. - Julie B., 6/13/2006
Thank you so much for custom manufacturing my engagement ring. I never imagined it to look this beautiful. I can't stop showing it to everyone! - Lindsay F., 4/12/2006
The wedding bands arrived today just in time for our wedding. They are perfect! Thanks again for all your help and the speedy service! - Allison and Mike S., 3/5/2006
I just received my diamond stud earrings. My girlfriend is going to love them! Thanks again for everything. - Kaveh K., 2/26/2006